Shipping policy
Shipping Policy
Last Updated: June 19, 2025
Thank you for shopping at Nogavi. Below you’ll find information about how your order is fulfilled, shipped, and delivered.
🛠️ Production Time
All of our products are made-to-order and fulfilled via our print-on-demand partners (such as Printify).
Production (fulfillment) typically takes 2–7 business days before your order ships.
During peak seasons or high-demand periods, fulfillment times may be extended.
📦 Estimated Shipping Times
Once fulfilled, your order will be shipped based on the destination and selected shipping method:
| Region | Estimated Delivery Time (after fulfillment) |
|---|---|
| United States | 2–7 business days |
| Canada | 5–10 business days |
| Europe | 5–10 business days |
| Australia / NZ | 7–15 business days |
| Rest of World | 10–20 business days |
Please note these are estimated delivery times. Actual delivery may vary due to customs, weather, or carrier delays.
🌍 International Shipping
We offer international shipping to most countries.
Buyers are responsible for any customs fees, duties, taxes, or import charges that may apply upon delivery. These charges are not included in your order total and are imposed by your local government.
🚫 Undeliverable or Returned Packages
If a package is returned due to an incorrect shipping address, refusal, or failed delivery attempts, we are not responsible for the cost of reshipment.
In such cases, you may be asked to pay the shipping cost again if you want the item resent.
📸 Lost, Damaged, or Wrong Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving it at platform@nogavi.com with:
Your order number
Clear photos of the item and packaging
A brief description of the issue
We will review and, if applicable, arrange a replacement or refund according to our Refund Policy.
🕓 Delays Beyond Our Control
We are not responsible for shipping delays caused by:
Carrier service disruptions
Weather conditions
Customs inspections
Global crises or natural disasters
We appreciate your patience and understanding during such events.
📩 Questions?
For shipping-related questions or concerns, contact us anytime:
platform@nogavi.com